MOIntro

Your Upside Wireless account can accept incoming SMS messages in several ways. For example, whenever you send a message, the recipient can reply to it as many times as he/she likes within the 7-day period. Alternatively, you may have a Short Code or a VirtualSMS assigned to your account. In this case, any message that arrives to your dedicated Short Code or VirtualSMS is directed your your Inbox. Once in your Inbox, these messages are subject to the forwarding rules that you previously created in your account. For example, you may instruct your account to forward all incoming messages to one or more email addresses. Similarly, incoming messages can also be forwarded to an external application using HTTP-POST method.

In some instances having a virtual, dedicated SMS number is required to receive incoming (MO) messages. These cases are mostly important for business/corporate users who want to collect information from their partners, employees or customers. The applications are limitless but some of them include:

• Non-premium SMS campaigns - The benefit is that you can be set up in about 3-5 business days at cost 5-10 times lower than having a dedicated premium SMS number
• Pooling (publish your dedicated number and collect opinion from your customers)
• Marketing (giveaways, contests. In return you get consent from your customers to send them SMS advertising)
• Medical trials (clinical trials) - ask members of the panel to SMS their results to your dedicated SMS number. Collected information goes straight into your database - for ultimate efficiency.
• Call-back long distance - Publish your virtual SMS number overseas. Your customers then send a number of the person in USA they want to talk to your virtual SMS number. The number of the sender and the number of the other party are then sent to your application and a voice call is established at a low international tariff between these two numbers.

Virtual SMS number can be associated with any Enterprise account. Once this is done, all messages received by your number will be forwarded into your Inbox. They can also be, simultaneously, forwarded to an application (HTTP), email account, another mobile phone or any combination of these devices.